[LAB] Frequently Asked Questions

WHAT IS AGRESTE [LAB]?

The [LAB] is a space in which you share with us your characteristics and personal style so that we can familiarise ourselves with the kind of garments that you want to wear.

HOW DOES IT WORK?

We analyse your characteristics and consider them whilst developing the perfect garments for you. We will then offer them to you in the pre-sale, so that you can get them at more competitive prices.

WHAT ARE THE ADVANTAGES?

We don’t think the wheel needs reinventing. We don’t want to make you think that last season’s clothes are outdated and that you need to change them. And we certainly don’t want to tell you what you need to wear. Instead, we want you to tell us what we should be making. We’ll offer you 30% discounts (early bird discount is 40% for the first three days of the campaign), because you are essentially committing to us.

Also, if we only produce garments that are going to be used, then there will be less of an environmental impact, as we use fewer resources.

HOW LONG DOES EACH PRE-SALE CAMPAIGN LAST?

The pre-sale campaigns last for four weeks.

HOW LONG WILL IT TAKE UNTIL YOU RECEIVE THE GARMENTS?

For each garment, we will estimate a delivery date. Currently, we estimate the production process to take up to three months, once the campaign has ended. In any case, we will keep you informed with any update to the process.

WHEN WILL I BE CHARGED?

You will be charged upon confirming your order.

WHAT HAPPENS IF A PRODUCT DOES NOT REACH THE PRODUCTION OBJECTIVE?

Each garment requires a minimum number of orders to be taken to production. If at the end of the campaign, we don’t reach the minimum, we can either decide to go ahead anyway and stock the model, or cancel the production and make an immediate refund.

CAN I JUST WAIT UNTIL THE GARMENT IS IN STOCK AND ORDER IT THEN?

Of course, but you can’t buy the item at the pre-sale price. Also, we can’t guarantee that we will produce enough stock. Our objective is to create a responsible production system in which we manufacture only the products that are going to be consumed, thus reducing the environmental impact.

Any unanswered questions? Contact Us

[LAB] FAQ

WHAT IS AGRESTE [LAB]?

The [LAB] is a space in which you share with us your characteristics and personal style so that we can familiarise ourselves with the kind of garments that you want to wear.

HOW DOES IT WORK?

We analyse your characteristics and consider them whilst developing the perfect garments for you. We will then offer them to you in the pre-sale, so that you can get them at more competitive prices.

WHAT ARE THE ADVANTAGES?

We don’t think the wheel needs reinventing. We don’t want to make you think that last season’s clothes are outdated and that you need to change them. And we certainly don’t want to tell you what you need to wear. Instead, we want you to tell us what we should be making. We’ll offer you 30% discounts (early bird discount is 40% for the first three days of the campaign), because you are essentially committing to us.

Also, if we only produce garments that are going to be used, then there will be less of an environmental impact, as we use fewer resources.

HOW LONG DOES EACH PRE-SALE CAMPAIGN LAST?

The pre-sale campaigns last for four weeks.

HOW LONG WILL IT TAKE UNTIL YOU RECEIVE THE GARMENTS?

For each garment, we will estimate a delivery date. Currently, we estimate the production process to take up to three months, once the campaign has ended. In any case, we will keep you informed with any update to the process.

WHEN WILL I BE CHARGED?

You will be charged upon confirming your order.

WHAT HAPPENS IF A PRODUCT DOES NOT REACH THE PRODUCTION OBJECTIVE?

Each garment requires a minimum number of orders to be taken to production. If at the end of the campaign, we don’t reach the minimum, we can either decide to go ahead anyway and stock the model, or cancel the production and make an immediate refund.

CAN I JUST WAIT UNTIL THE GARMENT IS IN STOCK AND ORDER IT THEN?

Of course, but you can’t buy the item at the pre-sale price. Also, we can’t guarantee that we will produce enough stock. Our objective is to create a responsible production system in which we manufacture only the products that are going to be consumed, thus reducing the environmental impact.

Any unanswered questions? Contact Us